Volaris
Reviews and Complaints

Representative did not know how to resolve my credit charges for flights canceled by the airline due to bad weather. I need a call please to resolve all charges.

Get boarding pass bar code my cell phone is not cooperating very well flight is tomorrow morning. Please help me get my boarding pass

They intentionally don't have any human agents, so you can deal with the *** changes they've made to your flight on your own.

why has my VPass been cancelled and you wont accept my card? Ive had it for years and automatic has always worked.

Unable to contact them. Changed my flight without my consent.

They owe me over 650.00. Refuse to answer emails.

Don't use them! Total scam and ripoff!

Necesito ayuda con mi pase anual. No puedo hacer login, ya pagué y nomás un día me dejó entrar, y ya no dice que la contraseña no sirve.

Ya la cambié y nada. Necesito hablar con una persona, no un robot.

Nothing happened. Been trying to change my flight all day.

The app doesn't do anything worthless. Need to change my flight asap

We have been waiting for the flight for the last four hours. No one has provided a correct answer, either cancel or delay, and there has been no response. This is very bad; your service is very poor.

Quisiera cancelar mi viaje. Ya reservé por otra ruta y día, ya que tengo que viajar a Guadalajara y las carreteras han sido bloqueadas. No me será posible llegar a mi vuelo.

Rude customer service personnel. Hidden Fees, terrible business model.

Volaris is the worst company in the airline business, they make spirit airlines look like Airforce One. Do yourself a favor and never book with Volaris.

I cant get a live pertain to help me fix my date of birth on my annual pass. I have called multiple times and it reroutes me to do it online but there is no access to fixing that.

I have called for 2 weeks and I dont get a response back via whats app nor via call. It is difficult to travel because I cant check in wirh out my DOB matching my passport.

They put my voucher in two separate vouchers and it's supposed to be one voucher. This is a problem. I have been calling and emailing for several weeks; it seems to not be their concern.

Horrible service no help doesn't seem to be there concern highly disappointed very unsatisfied...!!!

I need to speak to someone not a robot

Volaris is charging me too much to change a flight back date. Reservation NEV39G

My uncle passed away. We need to change our flight immediately. My wife, son, and I please hurry; it's an emergency.